Position Overview

The Safari Guide greets park guests, hands out village schedules, promotes events and answer basic guest questions. They direct the guest to Guest Services for registration, memberships, encounters or more in-depth questions. The Safari Guide is responsible for operating the Wildlife Safari train as well as drive guests on encounter vehicles.

Position Goal

The goal of the Safari Guide is to create a positive, fun, and professional impression of the park while upselling additional services. They are expected to demonstrate outstanding customer service skills, promote park benefits, provide pleasant train rides and other services as appropriate, and acquire extensive park knowledge to answer questions and advise guests as needed.

Responsibilities

• Welcome guests in enthusiastic and sincere manner
• Distribute the daily encounter schedule
• Upsell park services as appropriate e.g. memberships, encounters, facility rental, etc.
• Answer guest questions
• Inspect vehicles, making sure they have gas and are ready for the day’s encounters
• Have the appropriate vehicle at the curb ready for the encounters
• Must use proper radio etiquette with Guest Services and animal departments of the number of guests signed up for encounters as well as encounter departures
• Help guests on and off vehicles and follow safety protocols
• Parks encounters vehicles in appropriate areas at the end of the day
• Conduct daily train and track safety inspection
• Check train fluids, wheels, safety belts and train cars for functionality

Qualifications

• Have a current driver license for at least three years and clean driving record
• Outgoing, self-motivated, good with people,and possess outstanding customer service skills.
• Must be able to work in extreme temperatures.
• Must be able to pass drug test, including marijuana
• Candidate must agree to a background check

Benefits

• Free membership with reciprocal zoo
• 40% off in Restaurant and Gift Shop
• Sick leave
• Vet and vehicle services at cost
• Free animal encounters
• Employee parties throughout the year

Applications will be accepted until position is filled.

Wildlife Safari is a drug-free workplace and applicants must pass a drug screen (including for Marijuana) prior to being offered a position.

Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.

Position Overview

The Seasonal Educator directly assists the Education Department in running daily programming operations. The Educator is expected to have great people skills, a passion for animals and education, and an energetic, positive personality. This position has opportunity to engage in outreach programs, overnight and day camps, public engagement, and animal handling/husbandry. The Educator will work with the Education team to market and enhance the Education Department’s unique programs as well as help with their evaluation.

Responsibilities

Understands and supports the department animal collection and facility mission. Knowledgeable of the behavior and ecology of animals in the department's collection, in captivity and in the wild, in order to improve captive care. Provides quality customer service through proper interpretation of animal collection via on and off site keeper talks.

Implements operations of the department's animal collection, including but not limited to:

• Handles education animal collection as trained.
• Observes and communicates health, diet, animal behavior, and other husbandry needs of the department's collection to the Education Supervisor.
• Assists in capture, restraint, and transport of animals in the department.
• In the absence of the Lead Educator and Education Supervisor, performs the duties of the supervisor in charge during emergency procedures in a Code as needed.
• Monitors the public ensuring the safety of visitors and animals.
• Assists the supervisor in updating and writing of new protocols, safety procedures, programs, and curriculum.
• Participates in and leads public outreach programs and scout overnights.
• Conducts guided tours.
• Works with the Education team to market and enhance the Education Department's unique programs as well as help with their evaluation.
• Other duties as assigned.

Qualifications

 

• Preferred Bachelor's degree in a field complementary to Wildlife Safari's mission; Zoology, Wildlife Biology, Conservation Education, Environmental Education, or related field.
• Preferred one-year experience in work relevant to animal handling with small mammals, birds, reptiles, or invertebrates.
• Preferred one-year experience as a formal or an informal educator or interpreter.
• Must be able to perform department duties to the highest standard of quality and efficiency, with strong teamwork and customer service skills.
• Demonstrate strong leadership, good communication, and interpersonal skills. Ability to receive and implement feedback.
• Experience with Microsoft Excel, Publisher, and Power Point.
• Valid driver license for a minimum of three-years with a clean driving record.
• Able to endure extreme weather conditions.  
• Able to bend, stoop, and walk on uneven surfaces, and lift up to 50 lbs.  
• Able to pass pre-employment substance, and annual TB tests.
• Able to work in a team and independently as needed.

Benefits

• Free membership
• 40% off in Restaurant and Gift Shop
• Vet and vehicle services at cost
• Free animal encounters

This is a seasonal position. Applications will be accepted until position is filled.

Wildlife Safari is a drug-free workplace and applicants must pass a drug screen (including for Marijuana) prior to being offered a position.

Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.

 

Position Overview

The Seasonal Outreach Aide directly assists the Education Department in conducting outreaches and overnight camps. The Outreach Aide is expected to have great people skills, a passion for animals and education, and an energetic, positive personality. This position has opportunity to engage in outreach programs, overnight camps, and animal handling/husbandry.

Responsibilities

Understands and supports the department animal collection and facility mission. Knowledgeable of the behavior and ecology of animals in the department's collection, in captivity and in the wild, in order to improve captive care. Provides quality customer service through proper interpretation of animal collection keeper talks.

Implements operations of the department's animal collection, including but not limited to:

• Handles education animal collection as trained.
• Observes and communicates health, diet, animal behavior, and other husbandry needs of the department's collection to the Education Supervisor.
• Assists in capture, restraint, and transport of animals in the department.
• Monitors the public ensuring the safety of visitors and animals.
• Participates in public outreach programs and scout overnights.
• Other duties as assigned.

Qualifications

 

• Preferred one-year experience in work relevant to animal handling with small mammals, birds, reptiles, or invertebrates.
• Preferred one-year experience as a formal or an informal educator or interpreter.
• Must be able to perform department duties to the highest standard of quality and efficiency, with strong teamwork and customer service skills.
• Demonstrate strong leadership, good communication, and interpersonal skills. Ability to receive and implement feedback.
• Valid driver license for a minimum of three-years with a clean driving record.
• Able to endure extreme weather conditions.  
• Able to bend, stoop, and walk on uneven surfaces, and lift up to 50 lbs.  
• Able to pass pre-employment substance, and annual TB tests.
• Able to work in a team and independently as needed.

Benefits

• Free membership
• 40% off in Restaurant and Gift Shop
• Vet and vehicle services at cost
• Free animal encounters

This is a seasonal position. Applications will be accepted until position is filled.

Wildlife Safari is a drug-free workplace and applicants must pass a drug screen (including for Marijuana) prior to being offered a position.

Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.