Position Overview

Join Wildlife Safari as a seasonal staff member! Our seasonal staff serve as ambassadors of the park as they check guests in, sell encounters, serve food, drive the train, and more! Help families build life long memories as you take on the role of a seasonal staff member. There are multiple departments that are customer service oriented including Booth Department, Restaurant, and Gift Shop. You will primarily work in one department with an expectation to assist other departments as needed; breakdown of departments and responsibilities are towards the end. Weekends are required for all positions. Wildlife Safari is a drug-free workplace and requires a clean drug test prior to position hire. Position to start soon and run through Labor Day Weekend.

Position Goal

The goal of the Customer Service Clerk is to create a positive, fun, and professional impression of the park. In many instances, the Entrance Clerk is the only interaction that members and guests will have with park staff; therefore, the incumbent must demonstrate outstanding customer service skills, up-sell the park’s benefits and services as appropriate, and acquire extensive park knowledge to answer questions and advise guests as required.

Responsibilities

• Welcome guests in enthusiastic and sincere manner
• Transact sales; distribute tickets, receipts, maps, etc.
• Accurately handle cash and credit card sales
• Explain the park rules
• Inspect vehicles to assure guest, animal and keeper safety
• Answer guest questions
• Up-sell park products and services as appropriate e.g. memberships, encounters, facility rental, etc.
• Sell guidebooks, kennel locks, cameras, batteries, etc.
• Respond as required to park codes
• Gate operation at a fast pace
• Radio communication
• Guest communication
• Maintain cleanliness of booth(s) and stock supplies
• Balance daily receipts
• A food handlers’ card may be required depending on the location
• Weekends are required
• Be available to work multiple departments as needed

Qualifications

• Be at least 16 years old
• Have a valid driver’s license (for many positions)
• Must be able to pass a drug test, including for marijuana
• Candidates for this position must agree to a background check
• Outstanding customer service skills including friendliness and tact
• Preferred one-year previous experience in a retail environment handling cash and credit sales

Department Breakdown

 

• Gift Shop Clerk: The Gift Shop Clerk welcomes guests into the gift shop, assists Guest Services, answers questions about park products and services, directs guests to appropriate resources, and handles cash and credit sales. Gift Shop Clerks work between indoors and outdoors, stand & walk throughout the day, and must be able to lift and move up to 50 pounds. 

 

• Food Services: The Food Services team at Wildlife Safari is responsible for preparing and serving a menu of items including grilled, deep fried, and cold items, along with soups, pastas and chili. Staff will also be responsible for taking/running orders, cashiering, serving ice cream, cooking, cleaning tables & dishes, etc. The Food Services Team works mostly indoors in a high-temperature environment, stand & walk throughout the day, and must be able to lift and move up to 50 pounds. Part of the team runs the Snack Shack; anoutdoor concession stand.

 

Benefits

• Free membership with reciprocal zoo
• 40% off in Restaurant and Gift Shop
• Sick leave
• Vet and vehicle services at cost
• Free animal encounters
• Employee parties throughout the year

Applications will be accepted until position is filled.

Wildlife Safari is a drug-free workplace and applicants must pass a drug screen (including for Marijuana) prior to being offered a position.

Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.

Position Overview

This is a full-time seasonal staff position responsible for the daily animal husbandry of the Barnyard. The Attendant would work independently and in a team environment to apply the highest standards of animal care, enrichment and training. They would also interact with the public to educate them about the collection and provide guidelines for ambassador interaction. Works closely with the Village staff and reports directly to the Village Supervisor and Lead to maintain animals’ good health and well-being.

The Barnyard houses several species of livestock and native animals including sheep, goats, miniature horse and donkey, chickens, pot-bellied pig, and barn owls. The contact yard of the Barnyard allows guests to enter in with the goats and sheep for interactive opportunities. The Village is in the process of expanding and assistance with our new Reptile House may also be included in future responsibilities.

Responsibilities

• Performs husbandry duties for the Barnyard including feeding, cleaning, enrichment, and administering medical care needed.
• Provides friendly and engaging customer service to guests and thoroughly outlines contact yard rules to ensure optimal attendee and animal safety.
• Carefully observes the animal collection for signs of illness or injury and reports problems to the department Supervisor or Lead.
• Prepares food in accordance with dietary requirements and restrictions.
• Abides by department or species’ protocols to assure the highest level of keeper and public safety.
• Maintains accurate and complete records as required by the department.
• Participates in all zoo activities and events, for example, shows and after hour fundraisers, as required by management.
• Responds to department emergencies to maintain guest and animal safety.
• Other duties as assigned.

 Required Qualifications

• 1-2 years of animal experience either through extracurricular or professionally.
• Candidates must be 18 years or older.
• Good physical health. Able to bend, stoop, crawl and walk on uneven surfaces.Ability to lift up to 50 (fifty) pounds.
• Able to endure extreme weather conditions.
• Candidates must be able to pass a drug test, including for marijuana and annual tuberculosis tests.
• Candidate must agree to a background check.
• Must maintain a valid driver’s license.
• Must be able to work weekends and holidays.
• Ability to remain a flexible, motivated, good communicator and dedicated team player.

Preferred Qualifications

• Experience with livestock.
• Strong public speaking ability.
• Self motivated individual capable of taking independent initiative under certain guidelines.

Timeline and Wages

Start: May 2025  End: Late September 2025

Start and end dates can be moderately flexible.

Wage is $14.00 an hour, full time (32-40 hours a week).

Benefits

• Free membership with reciprocal zoo
• 40% off in Restaurant and Gift Shop
• Sick leave
• Vet and vehicle services at cost
• Free animal encounters
• Employee parties throughout the year

To Apply

Please send a cover letter, resume, and three references to village@wildlifesafari.net. Applications will be accepted until position is filled.

 

Wildlife Safari is a drug-free workplace and applicants must pass a drug screen (including for Marijuana) prior to being offered a position.

Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.

Position Overview

The Safari Guide greets park guests, hands out village schedules, promotes events and answer basic guest questions. They direct the guest to Guest Services for registration, memberships, encounters or more in-depth questions. The Safari Guide is responsible for operating the Wildlife Safari train as well as drive guests on encounter vehicles.

Position Goal

The goal of the Safari Guide is to create a positive, fun, and professional impression of the park while upselling additional services. They are expected to demonstrate outstanding customer service skills, promote park benefits, provide pleasant train rides and other services as appropriate, and acquire extensive park knowledge to answer questions and advise guests as needed.

Responsibilities

• Welcome guests in enthusiastic and sincere manner
• Distribute the daily encounter schedule
• Upsell park services as appropriate e.g. memberships, encounters, facility rental, etc.
• Answer guest questions
• Inspect vehicles, making sure they have gas and are ready for the day’s encounters
• Have the appropriate vehicle at the curb ready for the encounters
• Must use proper radio etiquette with Guest Services and animal departments of the number of guests signed up for encounters as well as encounter departures
• Help guests on and off vehicles and follow safety protocols
• Parks encounters vehicles in appropriate areas at the end of the day
• Conduct daily train and track safety inspection
• Check train fluids, wheels, safety belts and train cars for functionality

Qualifications

• Have a current driver license for at least three years and clean driving record
• Outgoing, self-motivated, good with people,and possess outstanding customer service skills.
• Must be able to work in extreme temperatures.
• Must be able to pass drug test, including marijuana
• Candidate must agree to a background check

Benefits

• Free membership with reciprocal zoo
• 40% off in Restaurant and Gift Shop
• Sick leave
• Vet and vehicle services at cost
• Free animal encounters
• Employee parties throughout the year

Applications will be accepted until position is filled.

Wildlife Safari is a drug-free workplace and applicants must pass a drug screen (including for Marijuana) prior to being offered a position.

Wildlife Safari will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by federal, state or local laws. Wildlife Safari will not discriminate against any applicant for employment because of physical or mental disability in regard to any position for which the applicant is qualified.